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Campaign ​Manager (Customer Success)

Kyiv, Ukraine

Join Talkable team and help us to make our referral programs even better!

Talkable is the leading referral marketing platform, helping e-commerce businesses acquire new customers and increase sales through powerful Refer-a-Friend campaigns. Our mission is to spread innovation and help great companies grow. Talkable is changing the way e-commerce companies acquire and retain customers, through one of the most powerful marketing tools – referrals. The company builds refer-a-friend programs that allow businesses to acquire new customers through the endorsement of their friends and family, shared via email, SMS, and other social channels.

We`re looking for one more cool person to join our Campaign Management Team. You`ll be responsible for running referral campaigns for our customers such as H&M, Benefit, American Eagle, Moda Operandi etc. and will communicate with them on a daily basis.

If you are fluent in English (both verbal & written), have strong attention to details and huge ambition to develop in e-marketing then we challenge you to be part of our exciting Ukrainian-American environment!

Our main requirements:

  • Fluent English and Russian (written and spoken)
  • Excellent client-orientation
  • Excellent communication skills
  • Excellent analytical skills
  • Masterful ability to deal with a large amount of tasks
  • Higher education
  • Ability to work at late hours (3pm-12am)

Personal qualities:

  • Strong team player
  • A thorough attitude to details
  • Passion for knowledge
  • Ability to make quick decisions

Will be a plus:

  • Experience in Online Marketing
  • Experience with HTML, CSS
  • Work experience in international companies
  • Understanding of American culture

Responsibilities:

  • Create marketing strategies for Talkable clients together within Customer Success Team
  • Own the execution and optimization of referral marketing campaigns
  • Combine data analysis and client feedback to configure, operate and optimize campaigns to meet client objectives
  • Provide valuable feedback to clients about campaign performance and optimization
  • Communicate with internal teams to help define features to improve Talkable platform

What we offer:

  • One of the key roles in an American IT product company
  • English lessons with native speaker
  • Unlimited vacation and sick-leave policy
  • Flexible working schedule

About Talkable:

Talkable is a Y Combinator backed company that offers a best-in-class referral marketing platform. We empower our clients to generate new customers and increase sales by harnessing the power of referrals. Learn more at www.talkable.com.

Fine Print:

We may offer competitive salaries, medical/dental benefits (US only), PTO, paid holidays, and equity compensation. Talkable is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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