Marketing Operations Manager (Remote)

San Francisco, CA

Talkable is a world-class Growth Marketing Platform. Among our clients are Cult Beauty, TOMS, Stadium Goods, American Eagle, Tarte Cosmetics, Intel, and 200+ other companies. Our mission is to help great companies grow by increasing their sales through our high-end Referral and Loyalty programs, and last year we earned $265 million for our customers. We’re a $7.5M company, and looking to continue to grow.

We are scaling up our Marketing team and are looking for a Marketing Operations Manager. If this sounds interesting, please, apply for the role.

What we offer:

  • The opportunity to work at the leading referral marketing company, with an exciting suite of expanding products.
  • The opportunity to forge your own path and work on projects you're interested in while contributing to the next phase of Talkable’s scale-up.
  • The chance to make your voice heard. We're always open to new ideas and feedback, and we celebrate out-of-the-box thinking to solve problems in new ways.
  • A group of talented (and fun!) peers who enjoy our company’s commitment to creating a healthy and enjoyable team dynamic and camaraderie.
  • A culture of total transparency. At Talkable everyone knows the company goals, revenue, and progress across all departments.
  • A generous stock option package, unlimited paid vacations, and sick-leave policies, 401(K) plans, medical/dental/vision benefits.
  • The chance to develop your leadership potential at Talkable, and expand your responsibilities and influence as you develop your career with us.

Responsibilities:

  • Work closely with the Head of Marketing and Content Marketing Manager to help implement, document and streamline Marketing processes.
  • Manage marketing reporting and budgeting and deliver marketing OKRs.
  • Ownership of the Lead Routing process; management of the inbound leads process - data cleansing, lead qualification, internal routing and scheduling meetings for the sales team, follow up and analysis of meeting quality.
  • Improve system connectedness; better integrate our CRM with Marketing automation, own and optimize our referral channels (G2, Capterra, etc.), to improve reporting and efficiency.
  • Make suggestions, research and onboard MarTech tools, in support of the core Marketing team OKRs.
  • Suggest strategies for untapped areas of marketing investment, to help design and lead the continual evolution and scaling of our marketing org and strategy.
  • Create insights from data and reporting. Must be able to critically think about the data in order to assess and optimize campaign performance.

Qualifications:

  • 2+ years of marketing experience (preferably in B2B).
  • Excellent written and verbal communication skills.
  • Experience automating successful marketing strategies through technology and general fluency in marketing tech stacks & common vendors: ABM (Demandbase or Metadata.io (preferred), Salesforce, HubSpot, Drift, Facebook and Linkedin Manager.

About Talkable:

Talkable is a Y Combinator backed company that offers a best-in-class referral marketing platform. We empower our clients to generate new customers and increase sales by harnessing the power of referrals. Learn more at www.talkable.com.

Fine Print:

We offer competitive salaries, 401(K) plans (US only), medical/dental benefits (US only), PTO, paid holidays, and equity compensation. Talkable is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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