rhinoshield hero background - referral program talkable

13

business days to launch and integrate their referral marketing program

17.3%

of referred traffic converted to make a purchase

77.8x

increase in performance when compared to previous referral marketing campaigns

Referral marketing as a higher converting traffic source

Company

RhinoShield is an international cell phone case retailer that works to find innovative new technologies to create high-quality products that protect your cell phones

Headquarters

Hong Kong

Industry

Accessories

Client objective

RhinoShield’s primary objectives are to achieve additional sales through referral marketing and gain a higher converting traffic source. The initial challenge for RhinoShield was trying to implement a new marketing channel that they had never consistently used. The business was seeing high volumes of traffic but few visitors were converting. RhinoShield needed their referral marketing channel to create a higher converting traffic source. Before, RhinoShield ran a short-lived referral program with a different referral software vendor but found it too time intensive to create customized campaigns. The main reason RhinoShield decided to stop using referral marketing was the program drove less than .05% of their monthly revenue.

Quick Campaign Launch

Action

The Talkable team was able to quickly integrate and create the customer-facing campaign screens and implement customer feedback.

Results

As a result of our collaboration and consistent communication, RhinoShield minimized the use of their internal resources, and were able to get their referral marketing campaigns up and running in 13 business days.

Converting Traffic

Action

Our Campaign Managers created a reward gleam campaign, which is a type of campaign that helps with on-site conversion rate by reminding Friends and Advocates to use their rewards.

Results

With our expertly crafted campaigns, RhinoShield is now seeing an increase in their site traffic and has been able to convert 17.3% of their referral traffic.

I’m looking forward to seeing our site traffic continuing to grow in the coming months and Talkable being even more profitable for RhinoShield
guillaume pauthion - referral program talkable

Guillaume Pauthion, Europe Brand Manager

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Revenue

Action

Our campaign experts managed and created RhinoShield’s referral marketing campaigns; as a result, they ensured Rhinoshield was following best practices.

Results

By following the best practices, RhinoShield’s referral marketing campaigns have seen a 77.8x performance improvement in comparison to their past referral program.

rhinoshield statistics - referral program talkable
One of Talkable’s primary goal is to use referral marketing to help drive site traffic and optimize their referral program for conversions. Although RhinoShield has just started working with Talkable, they are already seeing 3.7% of their monthly revenue coming from referrals.
Working with Talkable has been extremely positive. We started at zero and quickly got to a good place
guillaume pauthion - referral program talkable

Guillaume Pauthion, Europe Brand Manager

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Ian J. Ecommerce Manager
“From start to finish, the process was very simple to implement. It’s honestly one of the only products I’ve ever encountered where I’ve been told it’s only a couple of hours to implement, and it was actually only a couple of hours.”
Neta D. COO
“Talkable has been a great part of our growth. Nothing speaks better than a friend’s recommendation. Great product, great team, highly recommended.”
Andrew S. Senior Growth Associate
“Great fraud detection, simple reporting tools that make it very easy for us to extract data from Talkable. Keeps great track of all associated metrics and is very user friendly.”
Ben J. Web Manager
“Pros: Support from their team, whether it be setting up new campaigns, helping with development or coming to the table with new ideas. Easy integration with Shopify and our other processes.”
Ian S. Marketing Manager
“Super easy A/B testing functionality for everything! Tons of data and every report type you could ever want. An easy to use interface, all the data you need is right at your fingertips.”