Customizable Solution for eCommerce Brands to connect with their highest-value customers of today, and identify their highest-value customers of tomorrow
Talkable offers both referral and loyalty programs, a combination that creates an effective customer acquisition and retention strategy. By adding Loyalty to a Referral Program, you are complimenting customers’ experience with a layer of personalization - all while maintaining full control over messaging and offers along the customer journey.
Reach your business goals and further engage your customers with the flexibility to reward customers for taking almost any action: participating in surveys, attending events, user-generated content, content consumption. Your loyalty program will be designed with your business goals in mind; whether it will be customer growth, lifetime value, average order value, repeat purchase rate, or revenue contribution.
Talkable’s Loyalty Program provides behavioral insights analytics, based on both loyalty members and other customers. The wide range of data insights give a comprehensive view of the customer journey and how loyalty influences customer behavior.
The Talkable team provides white-glove service to advise on touchpoint mapping to maximize adoption & use, incentivization strategy, and email engagement strategy. Operating as an extension of your internal team, our Customer Success team will strategize, optimize output, and share best practices that will yield high-quality results.
Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy.
Working with Talkable has been extremely positive. We started at zero and quickly got to a good place.
Fraud is so rampant in the referral space and we take solace knowing that Talkable is the authority on preventing it from happening.