What’s New
New Feature
Referral
2 weeks ago
Introducing SMS Phone Verification for More Secure Referral Campaigns
Ksyusha Bespalova
Security and trust are the foundation of successful referral marketing, and we’re thrilled to introduce our latest enhancement to support this: SMS-based phone verification. This new feature is now available in Campaign Rules, giving your team the ability to require phone number ver...
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Improvement
3 weeks ago
New Default Templates for Advocate and Friend Custom Emails
Ksyusha Bespalova
We’re removing friction from email customization and putting more power into the hands of your marketing team. With our latest update, default templates are now available for Advocate and Friend custom emails, making it easier than ever to launch referral campaigns with professional...
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Improvement
4 weeks ago
Smarter Reporting: Expanded Identifier Filters and Clearer Opt-In Labels
Ksyusha Bespalova
We’re making it easier than ever to work with data across Talkable reports. With the rise of phone number-based user identification and more flexible customer IDs, our latest reporting update ensures that your team can filter, search, and interpret data with greater clarity and prec...
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Improvement
Referral
1 month ago
New Referrals Report Enhancements: Control over Manual Approvals
Ksyusha Bespalova
We’re excited to roll out a powerful update to the Referrals Report that gives our clients more clarity and control. With this enhancement, the report now clearly indicates when a referral has been manually approved or voided—and most importantly, by whom. Previously, it was diffi...
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Staff Feature
2 months ago
Proactive Campaign Monitoring: New Staff Alerts for Low Coupon Redemptions
Ksyusha Bespalova
We’ve launched a new notification feature designed to help teams quickly detect and respond to potential campaign or integration issues. This update introduces automated staff alerts when no coupon redemptions are detected for Friends or Advocates over a set number of days. Previous...
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