Talkable Improvement Updates: Enhanced Features
Improvement
Integration
2 years ago
[Shopify Integration] Purchase Syncing Validation Improvements
Ksyusha Bespalova
Problem: Previously, our Shopify integration encountered errors during purchase syncing when a purchase was made without an email address or when a coupon code was too short. These issues prevented successful syncing and storage of purchase data within Talkable. Solution: To address...
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Improvement
Referral
2 years ago
Currency Conversion Tool
Ksyusha Bespalova
Problem: Some clients may handle transactions in various currencies and face issues with currency conversion. These clients previously saw mixed currency data on their Purchase Report, Metrics Aggregation Report, and Dashboard Tiles, which can be confusing as these figures are shown ...
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Improvement
Integration
2 years ago
Enhance Phone Number Collection During Purchase Syncing
Ksyusha Bespalova
Problem: Previously, our existing setup for Purchase Syncing with Shopify did not capture customer phone numbers, limiting the data available for comprehensive customer insights and communication. Solution: We have updated our Purchase Syncing process to systematically collect phone...
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Improvement
Referral
2 years ago
Person Details Enhancement: A/B Test Engagement Tracking
Ksyusha Bespalova
Problem: Previously, it was challenging to determine which variant of an A/B test a user interacted with, leading to gaps in understanding user behavior and test effectiveness. Solution: We introduced a new section in the person details page titled “A/B Test Engagement.”...
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Improvement
Referral
2 years ago
Fraud Settings: Auto-Approval Delay Enhancement
Ksyusha Bespalova
Problem: Clients with extended return policies faced limitations in aligning their referral program’s auto-approval settings with their return periods, specifically those offering a 120-day return policy. Solution: Responding to client feedback, we’ve updated our Fraud S...
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