Talkable Referral Updates: Program Enhancements

Problem: Clients with extended return policies faced limitations in aligning their referral program’s auto-approval settings with their return periods, specifically those offering a 120-day return policy. Solution: Responding to client feedback, we’ve updated our Fraud S...

Problem: Our clients requested a custom report to filter referrals based on specific events and custom properties data. The recently released Referrals Lightweight report covered some of their requests but lacked the ability to filter by event category. Solution: We have enhanced th...

We’ve streamlined the Referrals Report for enhanced clarity and efficiency. The existing Referrals Report, with its multitude of parameters for both Advocates and Friends, can be a bit overwhelming and slow down data retrieval. Introducing the “Referrals (Lightweight)̶...

Fraudulent activities are unfortunately common in referral programs, as individuals often attempt to manipulate the system to accrue rewards unjustly. This manipulation typically involves creating multiple variations of a single email address to appear as unique participants. This is ...

Problem: Users faced difficulties in effectively reviewing and analyzing program performance over different time frames. The existing system only allowed data viewing on a daily basis for selected periods, which limited comprehensive long-term analysis. Solution: To address this, we...