Turn Wallet Passes into Order Tracking Hubs

A Wallet pass can do more than hold a reward or referral offer—it can stay useful long after checkout.

After a customer places an order, they often switch between confirmation emails, carrier websites, and support channels to understand what happens next. That creates extra friction at exactly the moment a brand has an opportunity to deliver a smoother post-purchase experience.

We’ve added AfterShip order tracking to Talkable Wallet. Brands can now keep delivery updates directly on a customer’s installed Apple or Google Wallet pass, so order information is easier to find when customers need it.

Here’s what you can do:

• Show delivery status, estimated arrival, order number, purchase total, and a tracking link on Wallet passes.
• Keep passes updated as an order moves from shipment through delivery.
• Surface carrier-provided messaging when a delivery attempt fails or an issue occurs.
• Configure push notifications for key milestones, including out for delivery, pickup availability, and delivery confirmation.
• Give customers a convenient post-purchase destination without requiring a separate app.

For brands, delivery updates create a timely moment to bring customers back to their Wallet pass—when anticipation and engagement are already high. Alongside tracking details, the pass can keep a referral invitation within reach, making it easier for happy customers to share your brand while they wait for their order.

That turns Wallet into more than a post-purchase tracking destination: it becomes a natural bridge from delivery anticipation to customer advocacy.