Improvement
7 months ago
Purchase Syncing: Enhanced Multi-Currency Support
Problem: Managing transactions across multi-currency platforms has always been a challenge, especially for businesses operating in global markets. Previously, our purchase syncing feature lacked the ability to filter orders based on currency. This limitation often resulted in ineffic...
Read more →
Improvement
Integration
7 months ago
[Shopify Integration] Purchase Syncing Validation Improvements
Problem: Previously, our Shopify integration encountered errors during purchase syncing when a purchase was made without an email address or when a coupon code was too short. These issues prevented successful syncing and storage of purchase data within Talkable. Solution: To address...
Read more →
Improvement
Referral
7 months ago
Currency Conversion Tool

Problem: Some clients may handle transactions in various currencies and face issues with currency conversion. These clients previously saw mixed currency data on their Purchase Report, Metrics Aggregation Report, and Dashboard Tiles, which can be confusing as these figures are shown ...
Read more →
Improvement
Integration
7 months ago
Enhance Phone Number Collection During Purchase Syncing
Problem: Previously, our existing setup for Purchase Syncing with Shopify did not capture customer phone numbers, limiting the data available for comprehensive customer insights and communication. Solution: We have updated our Purchase Syncing process to systematically collect phone...
Read more →
New Feature
8 months ago
AI-Powered A/B Test Tool

Crafting effective A/B tests for text localizations can be time-consuming and may not always yield the desired impact on program performance. To streamline this process and enhance outcomes, we’ve integrated an AI tool within the Easy Editor specifically for text localizations. ...
Read more →